PeterC.85366 (Customer) asked a question.
We are currently implementing Windows Autopilot with Hybrid Domain join. However, we are encountering a persistent issue where the deployment process gets stuck at the “Preparing your device for Mobile Management” stage. Our primary challenge arises from the creation of an Active Directory (AD) object with a UserCertificate attribute during deployment. The hybrid join cannot complete until this certificate is synchronized. According to Okta’s documentation on using Okta for Hybrid Microsoft AAD Join 1, we need to wait for Azure AD Connect to sync this certificate. Unfortunately, this synchronization process takes longer than desired. Has anyone else faced a similar situation or found a workaround for this issue?
Documentation: https://www.okta.com/resources/whitepaper/using-okta-for-hybrid-microsoft-aad-join/*hybrid-domain-join-for-existing-computers-12
Hello @PeterC.85366 (Customer) Thank you for reacting out to our Community!
I haver done some reaserch on this matter but was unable for find a solution or a workaround, as this the delay is due to the Hybrid autopilot, so that delay is solely due to the way MS does it. I would try to reach out to MS Support to see if there is any way to speed up the process in any way.
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Thanks. There is a way to do Hybrid Join Autopilot using Okta correct? So far we haven't been able to get it working. I have a call with Okta customer support to confirm our setup.