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0D54z0000A6e6bgCQAOkta Classic EngineSingle Sign-OnAnswered2025-05-25T09:01:02.000Z2024-04-23T03:52:50.000Z2024-04-30T17:38:48.000Z

sdqdl (sdqdl) asked a question.

Customize error page based on conditional access policy applied

Is there a way to customize the error page shown by Okta based on the conditional access policy that was applied resulting in the error?

 

The use case is that I have a policy XYZ applied to an application A. Now whenever access to application A is denied because the policy check failed, I would like to show a detailed and contextual error page to the user explaining why the access was denied and what action they need to take to fix it.

 

Is that possible?

 

From what I know there is only a global customization available which will apply to all types of errors. If so, can we make error specific customization?

 

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  • User16594883467582706479 (Customer Support Online Experience)

    Hi, @sdqdl (sdqdl)​ 

     

    Thank you for posting on our Community page!

     

    At the moment this is not available. You can vote for an already open feature request here https://ideas.okta.com/app/#/case/162086?section=requests

     

    Thank you for reaching out to our Community and have a great day!

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  • User16594883467582706479 (Customer Support Online Experience)

    Hi, @sdqdl (sdqdl)​ 

     

    Thank you for posting on our Community page!

     

    At the moment this is not available. You can vote for an already open feature request here https://ideas.okta.com/app/#/case/162086?section=requests

     

    Thank you for reaching out to our Community and have a great day!

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

    Expand Post
    Selected as Best
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Customize error page based on conditional access policy applied