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0D54z0000A5ZyKmCQKOkta Identity EngineAccess GatewayAnswered2025-05-13T09:00:25.000Z2024-04-11T08:33:38.000Z2024-04-30T17:53:36.000Z

hb496 (hb496) asked a question.

Security Docs - Unable to access the evidences like SOC2 and ISO 27001

As per the point of contact I landed at https://support.okta.com/help/s/securitydocs?language=en_US to access the SOC2 and other audit evidences, However, I am getting the below error message, can anyone in team help please.

 

No Access

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  • User16594883467582706479 (Customer Support Online Experience)

    Hi, @hb496 (hb496)​ 

     

    Thank you for posting on our Community page!

     

    You need to log in with a Super Administrator account to view the reports. You may also reach out to your Account Executive to help with those. 

     

    Thank you for reaching out to our Community and have a great day!

     

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  • User16594883467582706479 (Customer Support Online Experience)

    Hi, @hb496 (hb496)​ 

     

    Thank you for posting on our Community page!

     

    You need to log in with a Super Administrator account to view the reports. You may also reach out to your Account Executive to help with those. 

     

    Thank you for reaching out to our Community and have a great day!

     

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

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    Selected as Best
    • hb496 (hb496)

      Hi Tushar,

      Can you please help me to get access so that I can view the security docs as mentioned in the email.

      Latha Ananth Ram

      Compliance Engineer @ Abnormal Security

      lram@abnormalsecurity.com
      Expand Post
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Security Docs - Unable to access the evidences like SOC2 and ISO 27001