Workday To Okta Import Not Importing All Users

Good morning,

We have been experiencing an issue with Workday to Okta imports not picking up every user during import. We have made sure there is a start date for the user and that date has passed. It does not seem to be a position/title issue as we have other users with the same title that have been imported. I have looked at every help article that Okta has provided for online but non of them address this issue. Has anyone else ran into this issue and found a solution? Thanks for all the help!