User15976987613926449178 (Customer) asked a question.
Hello,
We are trying to setup provisioning for Okta->NetSuite. When we try to add a user we get an error stating that default currency is needed. I have tried to find a way to add that field to the profile but no luck.
Any assistance would be greatly appreciated.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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Hi, @User15976987613926449178 (Customer)
Thank you for posting on our Community page!
Please review this article for more insight: https://saml-doc.okta.com/Provisioning_Docs/NetSuite_Provisioning.html (edited for clarity)
Thank you for reaching out to our Community and have a great day!
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In case I was not clear, this is for provisioning, not signing in.
Hi, @User15976987613926449178 (Customer)
I apologize, it seems the article took the wrong link. This is the correct one https://saml-https://saml-doc.okta.com/Provisioning_Docs/NetSuite_Provisioning.html
[A screenshot of a email Description automatically generated]
Thank You
John Eggleston-McGee
720-881-5418
Any suggestions?
@User15976987613926449178 (Customer) -- Based on the direction Okta to NetSuite it sounds like the "default currency" property is something netsuite needs. When you look at the list of available attributes on the NetSuite side (ones that can be mapped to) are you seeing this property?
Also is the default one even currently defined? Apparently this is the process to set/change the default currency (I am assuming at a global level)
To change your initial base currency:
Essentially, to solve this one you likely will need to have NetSuite define what they need to prevent this error. Assuming it is a specific property, which could technically be named something non-obvious (like it might not be defaultCurrency) then it should just be a matter of defining a property in Okta that has a value that meets the requirements for this property and mapping it. You would likely also need to touch easy user and update their Okta property to contain a valid value.
This is what I get, but there is no place to set Default Currency
I realize that it is looking for a default currency. I have looked through the available attributes and there is nothing from Okta or NetSuite that mentions anything regarding currency or any permutation of it.
@User15976987613926449178 (Customer) -- Yeah, I don't know either. But the response from your previous screenshot shows a return error from NetSuite. It is clearly expecting a value be populated during the provisioning that isn't being supplied.
Here is a KB of theirs for CSV imports.. keep in mind I am not a Netsuite guru
Please enter value(s) for: Currency
https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_4568655075.html#bridgehead_4568656074
I would definitely advise making an inquiry with Netsuite. They are likely able to tell you the exact cause of the error since it is definitely coming from their side.
Well, that would be great if I was doing a CSV import, but we are trying to provision directly from Okta.
I checked the NetSuite setup and currency is set to default to US Dollar.