9ga49 (9ga49) asked a question.
AD Group OU not importing. Users are importing just fine. I am selecting To Okta - Integration - Provisioning. Under Import Settings, I've checked the OU I want under Group OUs connected to Okta. When I select full import now, I see 139 users scanned and O groups scanned.
Hi @9ga49 (9ga49) , Thank you for reaching out to the Okta Community!
If the proper OU is checked(hit "save" after checking the box), the only other thing I can think of is if those groups are "Universal Security Groups". In order to import those, you need to enable "Universal security group support" under Directory Integrations → <desired AD name> → Provisioning → "To Okta" .
⚠️ But if you did not have it enabled before, I recommend checking what other groups might be pulled into Okta before making the change.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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Ask the Experts: Okta Device Access Product Team Now Thru 3/22
Hi Mihai,
Thanks for the response. It is just a Global Security Group with numerous other groups underneath if that makes a difference.
Hmm... the only other thing I can think of, might be a replication issue. For example, if you have multiple AD servers and the Groups were recently added to the environment, the AD agent only pulls data from one server and if that particular server chosen by the agent for data sourcing hasn't been updated, then no new groups are imported.
That being said, if this issue persists, I recommend opening a case to work with one of my Support Team colleagues and get to the bottom of things.
Regards.
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Ask the Experts: Okta Device Access Product Team Now Thru 3/22
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
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Hi @9ga49 (9ga49) , Thank you for reaching out to the Okta Community!
If the proper OU is checked(hit "save" after checking the box), the only other thing I can think of is if those groups are "Universal Security Groups". In order to import those, you need to enable "Universal security group support" under Directory Integrations → <desired AD name> → Provisioning → "To Okta" .
⚠️ But if you did not have it enabled before, I recommend checking what other groups might be pulled into Okta before making the change.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
--------------------------------
Ask the Experts: Okta Device Access Product Team Now Thru 3/22