
JasonE.66228 (Customer) asked a question.
We are preparing to on-board Okta within our organization and federate our 365 tenant. I can't seem to make sense of the list of licenses in the provision section of the 365 app in Okta. They do not correlate to the name conventions in the office 365 tenant. For testing I decided to just choose Microsoft 365 Business Premium (not an actual license on our account) and the user was provisioned in our tenant with the 365 Business Standard license. Naming convention is definitely off and non of the correct apps were assigned to his user so the user could not access even exchange. The options for licensing in Okta was assigned when I setup the provisioning so I don't know where to go from here and there seems to be little info out there though I find it hard to believe no one else is having the same struggle unless my licenses were imported into Okta wrong to begin with. Any help would be greatly appreciated.

Hi @JasonE.66228 (Customer) , Thank you for reaching out to the Okta Community!
Okta pulls the licenses in the Admin UI in accordance to the Microsoft API, and I agree that the naming conventions are not ideal, but we have a couple of articles that should help you out:
https://support.okta.com/help/s/article/How-to-identify-if-a-O365-license-should-be-available-in-Okta?language=en_US
https://support.okta.com/help/s/article/Office-365-Licenses-Do-Not-Appear-In-Okta?language=en_US
https://learn.microsoft.com/en-us/entra/identity/users/licensing-service-plan-reference
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
--------------------------------
Ask the Experts: Now Thru 1/31 Okta FastPass Engineering and Product Teams Answer Your Questions