Darren LauW.12474 (Customer) asked a question.
I have it before at two brands and I recently lost the brands menu
Api validation failed: There was an error parsing the response from the email provider. Please try again or contact support.
We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
More information
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Select All
We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
More information
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Select All
Hi, @Darren LauW.12474 (Customer)
Thank you for posting on our Community page!
API validation failed for the current request. This is a fairly general error that signifies that endpoint's precondition has been violated. Such preconditions are endpoint specific. Users are encouraged to navigate to the documentation for the endpoint and read through the "Response Parameter" section.
In your case it appears you have a Dev account and this option is no longer supported for trial accounts.
Earn Today: New Okta Community Badges Have Arrived
Community members help others by clicking Like or Select as Best on responses. Try it today.
_____________________________________________________________________________
Then you all should give a early notice that brands are not there for dev users alr
My that email is linked to the second brand so I am locked out and the error says its connected to another org
Please at least do something and have a support form that non enterprise can have access to
Hi, @Darren LauW.12474 (Customer)
Thank you for posting on our Community page!
Please call the following number for support: US — 1-800-219-0964
Earn Today: New Okta Community Badges Have Arrived
Community members help others by clicking Like or Select as Best on responses. Try it today.
____________________________________________________________________
Do you all have an email
Calling an foreign number is not cheap for me
I am from Malaysia not USA
Hi, @Darren LauW.12474 (Customer)
Thank you for posting on our Community page!
Can you, please, try to open a case with Support and let us know if it works?
https://support.okta.com/help/s/opencase?language=en_US
Earn Today: New Okta Community Badges Have Arrived
Community members help others by clicking Like or Select as Best on responses. Try it today.
_____________________________________________________________________________
Doesn't work
Hi, @Darren LauW.12474 (Customer)
Please send us an email at community@okta.com with the email address and the dev org you cannot log into.
Thank you!