BrianB.89033 (Customer) asked a question.
We are going to be upgrading from classic engine to OIE and we currently have device trust enabled for mac’s and windows. The documentation reads as if after the upgrade that will continue to function the same until we roll out okta verify and fast pass. Can someone confirm that is accurate?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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could you create case with support team?
I have tried but have been getting conflicting answers
Hi @BrianB.89033 (Customer) , Thank you for reaching out to the Okta Community!
While pre-existing Device Trust implementation would still stand and the users would not be impacted, it would not be manageable (as the devices would not show up in the UI) via Okta until you perform the appropriate configuration steps.
The Legacy Device Trust will function in OIE as long as you do not roll our FastPass.
⚠️ Please note that you cannot revert this, so please make sure to not to configure OktaVerify/FastPass until your organization is ready to transition to the OIE Device Trust model.
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Hope my answer helps!
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What you missed: new product releases and other announcements
We were upgraded into OIE, after which had to re-enroll all devices manually.