dr214 (dr214) asked a question.
we have disabled to Email authenticator in global session policy default rule. but still asking to setup/verify the AD mastered users during first login. The same settings we kept in trial tenant, there it is not asking. please assist.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi, @dr214 (dr214)
Thank you for posting on our Community page!
Check out the settings for both Global Session Policy and Authentication policy.
https://support.okta.com/help/s/article/Is-the-Global-Session-Policy-triggers-first-before-Authentication-Policies?language=en_US
https://help.okta.com/oie/en-us/content/topics/identity-engine/policies/about-policies.ht
You can check if you enabled Delegated Authentication for AD-mastered users in the trial tenant. AD-mastered users don't have to activate their accounts via the activation email. They can simply log in to Okta and activate their accounts if their user status shows as Active in Okta and delegated authentication is enabled in the tenant.
Also check in Security - Authenticators - Setup if Email is set as Authentication and Recovery.
Because there are multiple unknowns, I would advise you to open a case with Support for more in-depth checking.
Thank you for reaching out to our Community and have a great day!
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