Jean-ChristopheP.61798 (Customer) asked a question.
User with many devices
Can a user have more than 1 device connect the the same OKTA application ?
- DonF.81354 (Customer)
Hi! In theory, yes, a user can login to Okta, and access their assigned applications, from any number of devices as long as there is no policy that prevents it. Is there something specific that you are looking to do? Thanks!
- Jean-ChristopheP.61798 (Customer)
The problem is when we try to log with OKTA on the second device the OKTA web page is nether ending and we can't register it. In the same way when a user change his device we are forced to delete old device in order to be able to register the new one.
- Mihai N. (Okta, Inc.)
Hi @Jean-ChristopheP.61798 (Customer) , Thank you for reaching out to the Okta Community!
Assuming I understood your use case correctly, multiple device registrations are supported for Okta Verify and you do not need to remove a device to add another. More info here:
Please note that this feature is available only in Okta Identity Engine.
If you haven't upgraded yet, please review the following documentation:
https://help.okta.com/oie/en-us/content/topics/identity-engine/oie-upgrade-eligibility.htm
https://developer.okta.com/docs/guides/oie-upgrade-overview/main/
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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This question is closed.
Hi @Jean-ChristopheP.61798 (Customer) , Thank you for reaching out to the Okta Community!
Assuming I understood your use case correctly, multiple device registrations are supported for Okta Verify and you do not need to remove a device to add another. More info here:
https://support.okta.com/help/s/article/does-okta-verify-support-2-devices-at-the-same-time?language=en_US
Please note that this feature is available only in Okta Identity Engine.
If you haven't upgraded yet, please review the following documentation:
https://help.okta.com/oie/en-us/content/topics/identity-engine/oie-upgrade-eligibility.htm
https://developer.okta.com/docs/guides/oie-upgrade-overview/main/
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
--------------------------------
What you missed: new product releases and other announcements