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0D54z00009mGLelCAGOkta Classic EngineLifecycle ManagementAnswered2024-05-09T17:08:03.000Z2023-10-21T16:05:31.000Z2023-10-31T20:52:52.000Z

JuanM.01874 (Customer) asked a question.

UKG failed import and degraded performance

Scheduled imports with UKG HCM have been failing in more frequently. Over the last week scheduled imports are failing more than 50% of the time. Is anyone else having the similar experience?


  • Mihai N. (Okta, Inc.)

    Hi @JuanM.01874 (Customer)​ , Thank you for reaching out to the Okta Community! 

     

    I've checked internally to look up similar reports, and there seem to have been a couple.  

    Please open a case to discuss with the Okta Support Team to see if your issue is related to OKTA-656635 (for reference). 

    Once the matter is clarified, please post a reply here with the outcome to help anyone else in the Okta Community that might encounter the same issue.   

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

    --------------------------------

    Join us for the Okta Workflows Ask Me Anything (AMA) on Oct 26. Submit your questions today.

    Expand Post
    Selected as Best
  • Mihai N. (Okta, Inc.)

    Hi @JuanM.01874 (Customer)​ , Thank you for reaching out to the Okta Community! 

     

    I've checked internally to look up similar reports, and there seem to have been a couple.  

    Please open a case to discuss with the Okta Support Team to see if your issue is related to OKTA-656635 (for reference). 

    Once the matter is clarified, please post a reply here with the outcome to help anyone else in the Okta Community that might encounter the same issue.   

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

    --------------------------------

    Join us for the Okta Workflows Ask Me Anything (AMA) on Oct 26. Submit your questions today.

    Expand Post
    Selected as Best
This question is closed.
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UKG failed import and degraded performance