ShubhamM.61941 (Customer) asked a question.
In admin portal , under Security->Authenticator when I setup authenticators I cannot see the options for FIDO2 WebAuthN app so what can be reason behind that
Hi, @ShubhamM.61941 (Customer)
Thank you for posting on our Community page!
FIDO2 authenticator might not be visible in the list of available authenticators to enroll. To have this factor available, Okta Support needs to be contacted. Only Super Admins and Organization Admins can enroll FIDO2 Security keys on behalf of users
You can find more information here: https://support.okta.com/help/s/article/What-admin-permissions-are-required-to-enroll-FIDO2-security-key-on-behalf-of-user
Thank you for reaching out to our Community and have a great day!
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@ShubhamM.61941 (Customer) you can contact okta sales team add FIDO2 WebAuthn for you account. I also find some account not added as default. We are Okta partner, I always contact Partner Solutions Engineer to add it.
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Hi, @ShubhamM.61941 (Customer)
Thank you for posting on our Community page!
FIDO2 authenticator might not be visible in the list of available authenticators to enroll. To have this factor available, Okta Support needs to be contacted. Only Super Admins and Organization Admins can enroll FIDO2 Security keys on behalf of users
You can find more information here: https://support.okta.com/help/s/article/What-admin-permissions-are-required-to-enroll-FIDO2-security-key-on-behalf-of-user
Thank you for reaching out to our Community and have a great day!
_____________________________________________________________________________
Community members help others by clicking Like or Select as Best on responses. Try it today.
_____________________________________________________________________________