aji4t (aji4t) asked a question.
I had to restore my iPhone from an iCloud backup recently. That is always fun when using Okta. However, I noticed the Apple Watch app was no longer there. I looked in the Watch app. It is not installed or even available to install. I deleted the Okta app and reinstalled it, but still nothing. Has the Watch app been discontinued? If not, is there something I can do to try and reinstall it?
Hi @aji4t (aji4t) , Thank you for reaching out to the Okta Community!
In the June 19, 2023 Okta Verify release on iOS, the watchOS companion app was discontinued. This decision is based on the incompatibility of watchOS with Okta Verify security features as well as very low usage rates.
Users will still have the ability to respond to push notifications with a “yes” or “no” from their watch, as this functionality does not require a companion app. Only number challenges and one-time code flows are affected.
There was no action required from users. The watch app was automatically uninstalled upon upgrading to Okta Verify 8.2.0 or later version on your phone.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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Headed to Oktane? Here's what you can expect, plus all the Okta tips you may have missed this month
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
More information
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hi @aji4t (aji4t) , Thank you for reaching out to the Okta Community!
In the June 19, 2023 Okta Verify release on iOS, the watchOS companion app was discontinued. This decision is based on the incompatibility of watchOS with Okta Verify security features as well as very low usage rates.
Users will still have the ability to respond to push notifications with a “yes” or “no” from their watch, as this functionality does not require a companion app. Only number challenges and one-time code flows are affected.
There was no action required from users. The watch app was automatically uninstalled upon upgrading to Okta Verify 8.2.0 or later version on your phone.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
--------------------------------
Headed to Oktane? Here's what you can expect, plus all the Okta tips you may have missed this month