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0D54z00009hZwvlCACOkta Classic EngineDevices and MobilityAnswered2024-10-30T09:00:12.000Z2023-09-29T13:41:50.000Z2023-09-29T15:05:01.000Z

tuupn (tuupn) asked a question.

Unable to login, my phone number changed

Hello Community,

Unfortunately, I’m not able to sign in because my phone number changed and I no longer have access to my old phone number. I want to contact the support but I want a chat or email not a phone number due to staying outside the states!


  • MatthewH.10249 (State of Iowa)

    If you are not an admin of your own Okta tenant then you should reach out to your organization's Okta admin and ask them to help you.

     

    If you are an Okta admin and are not able to access your tenant you should reach out to Okta Support. The following link has phone numbers, help request form and chat options. https://www.okta.com/contact/

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  • MatthewH.10249 (State of Iowa)

    If you are not an admin of your own Okta tenant then you should reach out to your organization's Okta admin and ask them to help you.

     

    If you are an Okta admin and are not able to access your tenant you should reach out to Okta Support. The following link has phone numbers, help request form and chat options. https://www.okta.com/contact/

    Expand Post
    Selected as Best
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Unable to login, my phone number changed