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0D54z00009gRqhUCASOkta Classic EngineAuthenticationAnswered2024-10-23T09:00:10.000Z2023-09-22T01:54:30.000Z2023-09-22T22:28:42.000Z
Unable to retrieve SAMLResponse field in HTML response

Hello,

We are using OKTA IdP with an SAP/Neptune Mobile application.

We pass AD credentials to OKTA in the first request using POST method with request URL : domain.okta.com/api/v1/authn.

 

This request returns response with status MFA_REQUIRED, and token variable is set (data.stateToken).

 

Then, the second GET request is made to the following URL:

Request URL: https://domain.okta.com/login/sessionCookieRedirect

data.token = data.stateToken

data.redirectURL = HTTP-POST End-Point URL (ends in /sso/saml)

data.checkAccountSetupComplete = false.

 

 

Until yesterday, we were able to find an HTML element "appForm" populated correctly in the response of the second request.

 

Suddently, the "appForm" HTML tag has disappeared in the response, and now we are seeing an error show up in the response: "You are using an unsupported browser. "

 

We can confirm that nothing has changed with respect to our application source code as well as the IdP configuration.

 

A few response online point towards MFA configuration, but we can't explain why the app has stopped working suddenly.

 

Any help would be greatly appreciated.

 

 

Image is not available
 

 


  • User16594883467582706479 (Customer Support Online Experience)

    Hi, @fogax (fogax)​ 

     

    Thank you for posting on our Community page!

     

    We already have an open support case pertaining to this issue.

     

    Thank you for reaching out to our Community and have a great day!

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Unable to retrieve SAMLResponse field in HTML response