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0D54z00009eauwKCAQOkta Classic EngineMulti-Factor AuthenticationAnswered2026-03-23T04:16:57.000Z2023-09-11T12:13:38.000Z2023-09-13T06:50:31.000Z
SMS Template Customisation

Hi,

I would just like to double confirm there is no way we can have multiple SMS templates?

Thinking about it, I'm not really sure how this would even work unless it was somehow tied to an application.

I can see Okta supports language translations, but I assume that goes off the users language which wouldn't quite be appropriate.

 

I have read through: https://help.okta.com/oie/en-us/content/topics/settings/settings_sms.htm

and this link is somewhat similar: https://support.okta.com/help/s/question/0D54z00007eSgrRCAS/custom-sms-email-template-category?language=en_US

 

Thanks,


  • User16594883467582706479 (Customer Support Online Experience)

    Hi, @JR.56041 (-)​ 

     

    Thank you for posting on our Community page!

     

    Okta does not currently support this feature.

    You can suggest this on the Okta Community page by going to the Community→ Ideas tab. Features suggested in our community are reviewed and can be voted and commented on by other members of the community, therefore making it much easier for the engineering team to understand the priorities that you have for feature requests.

     

    Thank you for reaching out to our Community and have a great day!

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    Community members help others by clicking Like or Select as Best on responses. Try it today.

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  • a0n5s (a0n5s)

    @JR.56041 (-)​ I search the document, all only find document about sms language translation. no other template like email.

  • User16594883467582706479 (Customer Support Online Experience)

    Hi, @JR.56041 (-)​ 

     

    Thank you for posting on our Community page!

     

    Okta does not currently support this feature.

    You can suggest this on the Okta Community page by going to the Community→ Ideas tab. Features suggested in our community are reviewed and can be voted and commented on by other members of the community, therefore making it much easier for the engineering team to understand the priorities that you have for feature requests.

     

    Thank you for reaching out to our Community and have a great day!

    _____________________________________________________________________________

    Community members help others by clicking Like or Select as Best on responses. Try it today.

    _____________________________________________________________________________

    Follow us at OktaSupport 

    _____________________________________________________________________________

    Expand Post
    Selected as Best
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SMS Template Customisation