KamleshP.09993 (Customer) asked a question.
background: Users are mastered by HR System into Okta.
Use case: User was deactivated by HR system resulting in deactivation in Okta. User was rehired back and Okta user was activated again. Some times it would be days, months, or year(s).
How has others handled reactivated users?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi! In many cases, it is likely that companies may delete deactivated users after a period of time and that is why there may be a reduced use case for your particular type of inquiry. However, my org does it very similar to yours as well. Might I recommend a Workflow that will identify this re-hire scenario and reset a password and email the user? Would that work? There are certainly all things you could build in as well, such as ticketing, an email to a DL, MFA factors, and so on.
If this would work, please let me know. I am sure we could all share some of our own implementations for this type of solution. Thanks!
Should I contact you on LinkedIn? I found you on LinkedIn. I don't know what the best practice is to share contact information in this forum.
Hey! I reached back out. Happy to connect and help out if possible!
@KamleshP.09993 (Customer) what concerns you have about the current process?