<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M74D8PB" height="0" width="0" style="display:none;visibility:hidden">
Loading
Skip to NavigationSkip to Main Content
0D54z00009cueutCAAOkta Classic EngineAuthenticationAnswered2025-09-13T09:01:51.000Z2023-09-02T21:07:07.000Z2023-09-07T04:28:33.000Z

ggj8h (ggj8h) asked a question.

Failed to authenticate - Error:access_denied

I keep getting this message - “For security reasons, we require additional information to verify your account

Failed to authenticate. Error: access_denied -

'login_hint' did not match a user assigned to the client app.”


  • User16594883467582706479 (Customer Support Online Experience)

    Hi, @ggj8h (ggj8h)​ 

     

    Thank you for posting on our Community page!

     

    Please reach out to the company's or service provider's IT support or Help Desk so they can provide further assistance.  

    While Okta provides the Product, individual account management is handled by your company or service provider.  

     

    Thank you for reaching out to our Community and have a great day!

    _____________________________________________________________________________

    Community members help others by clicking Like or Select as Best on responses. Try it today.

    _____________________________________________________________________________

    Expand Post
  • a0n5s (a0n5s)

    @ggj8h (ggj8h)​ maybe your okta admin not assign this application with your okta account. contact your okta admin to check it.

This question is closed.
Loading
Failed to authenticate - Error:access_denied