
iaq69 (iaq69) asked a question.
Hello Team,
Can we have a suggestion if we can utilize OKTA workflow for MFA reset process?
Can we automate the MFA reset process for the users without OKTA admin intervention?
Regards,
Chandan Ghosh

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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hello Chandan. You can make calls to the Okta API in an Okta Workflow.
https://help.okta.com/wf/en-us/Content/Topics/Workflows/connector-reference/okta/actions/httprequest.htm
And here is the API reference for working with factor reset:
https://developer.okta.com/docs/reference/api/factors/#reset-factor
Hi @jennifer.hilburn1.527882132702198E12 (Education Services Delivery)
Can we do an implementation of event card which will check users current MFA status and based on the same it will trigger specific users OKTA MFA Reset in OKTA Connector?
Thanks for the response. Can we consider any specific status of the user in OKTA that will trigger an automatic MFA reset for the users through OKTA workflow?