
iaq69 (iaq69) asked a question.
Automation on MFA reset
Hello Team,
Can we have a suggestion if we can utilize OKTA workflow for MFA reset process?
Can we automate the MFA reset process for the users without OKTA admin intervention?
Regards,
Chandan Ghosh

Hello Chandan. You can make calls to the Okta API in an Okta Workflow.
https://help.okta.com/wf/en-us/Content/Topics/Workflows/connector-reference/okta/actions/httprequest.htm
And here is the API reference for working with factor reset:
https://developer.okta.com/docs/reference/api/factors/#reset-factor
Hi @jennifer.hilburn1.527882132702198E12 (Education Services Delivery)
Can we do an implementation of event card which will check users current MFA status and based on the same it will trigger specific users OKTA MFA Reset in OKTA Connector?
Thanks for the response. Can we consider any specific status of the user in OKTA that will trigger an automatic MFA reset for the users through OKTA workflow?