JohnF.97118 (Customer) asked a question.
Is it possible to change the wording of the error messages that appear, for example, an expired activation code?
In our context "Please contact your administrator" makes no sense to our customers. We'd want to replace this with text which directs users to a particular support address or help site.
Hi, @JohnF.97118 (Customer)
Thank you for posting on our Community page!
There is no implemented functionality for your use case yet so I suggest you raise it as a feature request on our ideas.okta.com.
Thank you for reaching out to our Community and have a great day!
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please check whether this feature can help.
https://xxx-admin.oktapreview.com/admin/customizations/other
Hi John. You can't change the OOB messages, but you can configure a default error page in Okta that is presented. We use that to mask the Okta messages with a generic customer facing error message that is non-technical for CIAM ( I'm guessing your use case ) customers.
https://help.okta.com/en-us/Content/Topics/Settings/custom-error-pages.htm
You have some controls in there for what is presented to the customer.
For most CIAM use cases, we override all of the Okta UI to provide branding and content that aligns to the org branding standards and user journeys.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
More information
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hi, @JohnF.97118 (Customer)
Thank you for posting on our Community page!
There is no implemented functionality for your use case yet so I suggest you raise it as a feature request on our ideas.okta.com.
Thank you for reaching out to our Community and have a great day!
_____________________________________________________________________________
Coming soon: Get tips from community managers during Okta Community's first Ask Me Anything event on 6/22
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Community members help others by clicking Like or Select as Best on responses. Try it today.
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