yw2jf (yw2jf) asked a question.
I simply can’t delete my account. I created this account under the wrong organization and I can’t change it now. What can I do?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Are you referring to your support account? I would reach out to Okta Support as they can inform you the different accounts you have and assist in identifying the correct one, including removing the incorrect ones. Please note that sometimes assigning your email out to different accounts in different orgs can contribute to this problem when signing into the support portal (first hand experience here). Hope that helps!
Hi, @yw2jf (yw2jf)
Thank you for posting on our Community page!
If you are talking about your Community account, you can write to community_unsubscribe@okta.com
If it is related to the Okta account, then you can either ask an admin of your organisation to delete your account or, if you are the only admin, contact support to help with that.
Thanks, @DonF.81354 (Customer) for the insight.
Thank you for reaching out to our Community and have a great day!
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