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0D54z00009B7OVUCA3Okta Classic EngineAuthenticationAnswered2026-03-31T09:00:27.000Z2023-05-15T07:29:22.000Z2023-05-18T18:05:46.000Z

yasia (yasia) asked a question.

When attempting to reset password my app gets stuck in the LoginCallback component and doesn't display anything.

Hello,

My team and me are developing an app using react and Okta's login service. We've been doing tests for a couple of months now and everything was working smoothly, however a couple of weeks ago we noticed the reset-password link that was arriving to the email was redirecting to an empty screen.

Upon further inspection I realized the react component for the loading callback is stuck on loading (which doesn't display anything unless you add a custom loading component).

Here is how it currently looks.

Image is not available

and here is a link to the component itself:

https://github.com/okta/okta-react/blob/master/src/LoginCallback.tsx

during the testing I also made sure that oktaAuth was defined so it baffles me a little bit that the component just jumps to loading instead of doing its thing.

Is it possible that it can be something related to a setting in Okta'


This question is closed.
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When attempting to reset password my app gets stuck in the LoginCallback component and doesn't display anything.