f2vbr (f2vbr) asked a question.
Hi all,
I'm suddenly getting a lot of "User Import" emails. I've never received them before. How do I turn it off?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hi Christopher M ,
To adjust the email notifications, please follow the steps below:
Hi,
I've got these checked under System notifications:
Disconnects and reconnects: On-prem provisioning and on-prem MFA agents
Disconnects and reconnects: IWA Agent
Disconnects and reconnects: AD Agent
Disconnects and reconnects: LDAP Agent
User reporting of suspicious activity
These are unchecked:
User lockouts
User deprovisions
App user import status
Which one is the "User import" email?
Please check here: In order for the newly imported users from AD to receive the "Welcome to Okta" email, the checkbox located in your Okta Admin Console -> Directory -> Directory Integrations -> AD -> Settings -> "Don't send new user activation emails for this domain" has to be unchecked.
Is this unchecked/checked? Is that the type of email you are seeing? It is possible that sometimes admins are listed there depending on the environment.
To answer your question above, I would expect that you would not receive emails as "App user import status" is unchecked.
Check these as well: Configure email notifications for an admin role
Thanks!
"Don't send new user activation emails for this domain" is unchecked.
The notifications in Security > Administrators for Super Admin is unchecked for "App user import status".
The email I'm getting is "User import from Active Directory instance complete. Okta has scanned 0 users and 1 groups from Active Directory instance".
Hi @f2vbr (f2vbr) , Thank you for reaching out to the Okta Community!
All the above answers are valid but if they did not apply, you might also want to consider the possibility that you are part of a distro list that is tied to an admin account that might be receiving those notifications.
Also consider other test/dev orgs you might be part of, if any.
If my answers helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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Agree with @Mihai N. (Okta, Inc.) , but I also get plenty of notifications from my Preview environment as well so please do validate that too. Great point.
Hi Mihai. The emails are from our main Okta account, not Preview. I'm not on any distribution list. I've never received this particular email before and nothing has changed in the environment.
Can you check if anyone in your team has this enabled?
I have these ticked
@f2vbr (f2vbr) - please open a case to work with one of our Support Engineers to get to the bottom of this.