6dhww (6dhww) asked a question.
Hi,
We have a scenario where currently my xyz.com domain is integrated to okta authentication using on prem AD is synced through AD agents. all the users are synced to O365 as well. hence all the users are getting authentication using email like ys@xyz.com.
Recently xyz.com gets a new name due to rebranding of the company and they have got abc.com domain.
They dont want to change the existing xyz.com domain in on prem and continue with that for login and authentication. what we have done added a new domain in existing O365 tenant as abc.com and mapped all the users. hence now all the users are having email address like ys@xyz.com and ys@abc.com.
How can we change the Okta authentication to use the new domain i.e abc.com for all the application already registered?
also what would be the best practices to enable the authentication without breaking the compete okta setup?
rgds,
YS
Hello @6dhww (6dhww) Thank you for reacting out to our Community!
For the applications that have provisioning enabled this will be updated automatically, however for SWA apps and SAML only apps you need to update the username manually from the Sign on tab-> Update now button.
Please also see this article:
https://support.okta.com/help/s/article/Application-Usernames-are-not-being-updated-automatically?language=en_US
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