1x5gg (1x5gg) asked a question.
Hi, i'm an engineer of Planet payment company. We have an issue with one user because OKTA cannot see the active Workday account (confirmed) of Nicola De Cupis. His email address is [REDACTED by moderator] and we need to assign to him workday app. Could you please check everything that can include the API feed from workday to find out why.
Thank you
Claudia
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi @1x5gg (1x5gg) , Thank you for reaching out to the Okta Community!
Please note that this is a public forum. We've take the liberty of redacting the email address information for security reasons.
As for the issue described, please contact your Okta Administrator for additional assistance or if you are the Administrator, please open a case to work with one of our Support Engineers.
Hope my answer helps!
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