uq9b9 (uq9b9) asked a question.
Imported user Name attribute is not displayed during the import from sourced app
During the import of users from our app, "Name" attribute of the imported user is not displayed
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here's the shortened response which is returned from the app
{
"fullName":"Darren Eric Lavery",
"displayName":"Darren Lavery",
"userName":"darren.lavery_625494@samplebob.com",
"emails":[
{
"value":"darren.lavery_625494@samplebob.com",
"type":"work",
"primary":true
},
{
"value":"keila_l@amail.com",
"type":"home"
}
],
"name":{
"familyName":"Lavery",
"givenName":"Darren",
"middleName":"Eric",
"honorificPrefix":"Mr"
},
"email":"darren.lavery_625494@samplebob.com",
"surname":"Lavery",
"firstName":"Darren"
}
Could you please help to understand which attributes should be returned or configuration made to show 'Name' of the imported user?
Hi @uq9b9 (uq9b9),
Does the provisioning still work? Either case, you probably need to open a support case so they can take a better look. Since the JSON looks fine to me, it seems like there's some issue on the admin console.
-Jani
@JaniK.29243 (Customer) thank you for quick reply
Yeap, provisioning works fine
I will open support case to investigate our config in more details
@uq9b9 (uq9b9) you can configue it in the mapping of this application. From Application to Okta, you can select attribute and preview the attribue.
thanks for your reply
@uq9b9 (uq9b9) Do these user exist in Okta? what's the provisioning setting from your application to Okta. what's the match attribute, Does it auto confirm?
@a0n5s (a0n5s) this user doesn't exist in Okta, and auto-confirm is not checked
@MaorB.87603 (Customer) Have you try manually import these users? Are these any attribute missing import from Application?
So we have a SCIM based OIN app in OKTA, when our customers IMPORT the users to OKTA the name field under the import results is left blank.
This is what we are tying to understand why is that happening.
Have you try import and check in the Okta user profile?
yeap, we tried to import this user