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0D54z00008mDuBlCAKOkta Identity EngineWorkflowsAnswered2023-02-10T18:42:54.000Z2023-02-09T13:36:26.000Z2023-02-10T18:42:54.000Z

DELETEMEP.66394 (Customer) asked a question.

Okta Workflow Console custom Flows are very slow. Is that by design?

I have flows which read small external spreadsheets from Google Sheet to load our Okta Directory. These are very simple scan and update flows.

 

I observe that the flows take minutes to tens of minutes to complete. Normally, REST automation like these would finish in seconds (at most).

 

Is the flow automation engine _intentionally_ rate limiting customers' flows?


  • Hi @DELETEMEP.66394 (Customer)​ , Thank you for reaching out to the Okta Community!

     

    I've looked into this and we don’t provide a latency SLA (please see Latency below for details).  

     https://help.okta.com/wf/en-us/Content/Topics/Workflows/workflows-system-limits.htm

     

    As for the display name here, I recommend you check the Profile info under the Okta Help Center (support.okta.com) - click on the top right (Me) - My Profile - Edit. 

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

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  • TimL.58332 (Workflows)

    One other mention. The "speed" at which a return can occur really depends on the action you are taking. For example the Workflows Gsheet card has an option "Search Column". Searching Columns is not something supported by Google. They have no API endpoint for it. Instead we built logic to "find" the desired value by cataloging and processing the entire sheet. This is a very slow process and should be avoided if possible for any sort of flow where processing time matters.

     

    For all Gsheet functions that have an actual API endpoint to perform the specific action I would expect the results to be as fast as Google returns them.

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Okta Workflow Console custom Flows are very slow. Is that by design?