JacksonK.52224 (Customer) asked a question.
I'm trying to grab the "text" field in the lists generated by the slack "read message history" Okta tool. But I don't know how to actually grab that text from the list. How do I separate it/ grab it so I can use it for the rest of my workflow?
The main use is so anytime a user has an issue, say they have a question regarding ADP, I want the workflow to read the message, find the word "ADP" and trigger a response with the answer.
If anyone has a better suggestion on how to achieve this workflow I would appreciate it. I also couldn't find anything that would trigger this slack response as soon as a message would post on the channel, that would've been better than waiting 5 minutes. I'd rather not use slackbot since that would trigger outside the channel and I'd rather not disturb others.
@JacksonK.52224 (Customer) - Hi,
The real-time portion of this questions was also similarly answered in your other google question. It is "vendor side" that needs to have the capability of monitoring & delivering a payload in realtime. If that isn't present then Okta can basically do a "poll" of a time frame to grab everything new that happened within that time slice. This is not an event based approach.
For the main question -
Without having a sample of what the payload looks like this is a hard one to answer. There are several different techniques that can be leveraged depending on the payload and your specific criteria. You can leverage List - Find, List - Pluck, Object - (get/get multiple), List - To Text, Text - Find, or process the data in a helper flow with a variety of different cards.
I would need to see a "real world" sample and a mockup of the desired outcome to provide specifics.