779v9 (779v9) asked a question.
I am trying to deactivate (and then delete) an unconfigured LDAP integration, similar to https://support.okta.com/help/s/question/0D50Z00008Kg8VtSAJ/how-to-remove-a-not-yet-configured-ldap-integration-from-the-list.
After listing all apps, I use the id to then issue the deactivate request, but the request fails with error E0000020 (bad request).
Does anyone know how to perform this in v2022.12.3 E?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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Hey Joseph,
Thanks for reaching out to OKTA support! My name is Razvan and I will be the one helping you with this today.
We'll need to force complete the integration from our side in order for you to be able to delete it. In order for us to do that, you will need to provide us with your OKTA subdomain. Once you ve done that, I'll let you know when you can delete the integration.
Looking forward to your reply!
Razvan Baiasu
Technical Support Engineer
Okta Global Customer Care
Hi Razvan,
Thank you for the quick response. To be honest, I have several instances that I use for development and they all can be deleted (even this one as I would rather start over).
This subdomain is dev-81940762 and the directory is named "LDAP", but I am sure it would be better if I provided a list of all my domains and followed whatever process is required for removing them?
Thank you again!
Hey Joseph,
Sure, go ahead and list the sub domains and the LDAP integrations you're having issues in deleting.
Regards,
Razvan Baiasu
Technical Support Engineer
Okta Global Customer Care
Hi Razvan,
I only have one LDAP directory that I want to delete: subdomain: dev-81940762 directory: LDAP
However, that whole tenant (or instance) could be deleted. The following are no longer needed:
I don't know the process for requesting that an entire tenant be deleted (auth0 exposes this functionality as part of your single login) and I would prefer they all be deleted (and not just the directory from one tenant).
Thank you
Hi Joseph,
I made the necessary changes so you can delete the LDAP integration. Unfortunately, deleting those tenants is not something I can assist you with. Please open another ticket for that issue and one of my colleagues will assist you as soon as possible.
Regards,
Razvan Baiasu
Technical Support Engineer
Okta Global Customer Care
Thank you very much for the help.