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0D54z00008WXQlOCAXOkta Identity EngineIntegrationsAnswered2024-03-08T07:12:18.000Z2022-12-15T08:40:22.000Z2022-12-16T16:32:25.000Z

servicea.28287 (Customer) asked a question.

Salesforce-Okta Integration Doubts & Errors

Hello, I'm attempting to integrate Salesforce with Okta using the guidelines provided by Okta:

https://help.okta.com/oie/en-us/Content/Topics/Provisioning/Salesforce/sfdc-portal-integration.htm

 

I have a few queries:

1. Should the "Instance Type" for a developer's Salesforce account be "production" or "sandbox"?

2. Is the value of the current domain listed under "My domain" in the salesforce is the value of the Custom domain?

3. Do the steps listed in the document apply to "community" & "standard salesforce" User Profile & Type?

 

I followed all the instructions, but I can't seem to find the provisioning tab. When is it noticeable? I should get the provisioning option, as specified in the document.

 

I was successfully redirected to Okta from the salesforce login page when I tried to test it for a user, but after entering the username and password. I received the following error:

/help/servlet/rtaImage?refid=0EM4z000005JQk4

 

Please assist in clarifying my queries and identifying the error.


  • User16594883467582706479 (Customer Support Online Experience)

    Hi, @servicea.28287 (Customer)​ 

     

    Thank you for posting on our Community page!

     

    I see that you already have an open support ticket with us, 01593776, so let us know when you get an answer from our Engineers what the solution was, for the Community to know how to proceed if they also encounter this. 

     

    Thank you for reaching out to our Community and have a great day!

     

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Salesforce-Okta Integration Doubts & Errors