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0D54z00008U4sL1CAJOkta Identity EngineWorkflowsAnswered2022-12-06T19:16:45.000Z2022-12-05T22:54:03.000Z2022-12-06T19:16:45.000Z

JacksonK.52224 (Customer) asked a question.

Trying to create a Wipe G Suite data from Device workflow, keep getting 500 internal error

The workflow picks up a user account from a google sheet, reads the user's devices, and for each Device ID, it should wipe G Suite Data off the device.

 

/help/servlet/rtaImage?refid=0EM4z000005J86u

 

however, the helper flow, keeps coming up as a 500 error for some reason. The user's device is still active in google admin.

 

/help/servlet/rtaImage?refid=0EM4z000005J86z

 

Does it matter that google device policy is not installed in our google sandbox/ dev environment?

 

Or am I doing something wrong?


This question is closed.
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Trying to create a Wipe G Suite data from Device workflow, keep getting 500 internal error