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0D54z00008IFJg2CAHOkta Classic EngineSingle Sign-OnAnswered2024-04-16T13:20:21.000Z2022-11-01T18:34:46.000Z2022-11-02T14:59:32.000Z

5pyph (5pyph) asked a question.

Can log onto Okta on laptop but not cell phone

I am signed out of Teams on my phone and I have to sign in via my Okta account but it is not reading my account. I am entering the exact username and password that I have when I sign into Okta on a desktop


  • MatthewH.10249 (State of Iowa)

    Have your Okta admin (super admin) take a look at your account in the Okta system logs and see if it helps to identify a policy/rule that perhaps is blocking you on your mobile device.

This question is closed.
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Can log onto Okta on laptop but not cell phone