NavjotS.39419 (Customer) asked a question.
Currently i am facing an issue where i am already logged-in to my okta dashboard and one of my app's assertion is expired. In this case when i try to open my app from dashboard i get an exception of "authentication statement is too old". I have to logout from okta and login back to have access to my app. My question is why i cannot have access to my app when i am already logged in to my app ? Any suggestions
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi @NavjotS.39419 (Customer) , Thank you for reaching out to the Okta Community!
You haven't specified what app is involved here, but based on what I've been able to research, it seems to be something similar to the following:
https://stackoverflow.com/questions/30528636/idp-initiated-saml-login-error-authentication-statement-is-too-old-to-be-used/30543585#30543585
Looking at whatever info I have internally, I can say that there's nothing much that can be done from the Okta side as the typical SAML app configuration is either hardcoded or non-existent when it comes to sessions. Sessions are defined on the Service Provider (app) side.
I did find some reference to the "Force Auth" function (a.k.a "Honor Force Authentication" ), that may prevent the failure but is not ideal for the end-user experience.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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