t0oaq (t0oaq) asked a question.
Bonjour,
Je n'arrive pas à me déconnecter de boite mail d'un ancien client et je n'arrive pas à supprimer l'administrateur de l'autre client de mon pc. saviez-vous que dois-je faire?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hi @t0oaq (t0oaq) , Thank you for reaching out to the Okta Community!
Please note that currently Okta Community only offers support in English.
We'll give it our best shot with Google Translate, but things may be lost in translation.
The details of the issue are unclear, but if you are talking about ending the user's session, you should be able to Login to the Office 365 Admin console and go to Users → Active Users → Click on the users Display name you want to sign out of apps and sessions there should be an option to sign out:
If you are referring to issues with individual machines, the following post goes over possible solutions for MacOS.
https://support.okta.com/help/s/question/0D54z000084m2xbCAA/removing-the-automatic-okta-sign-in-window-from-microsoft-word-office-356?language=en_US
For Windows devices, you can use the Credential Manager to review things and perhaps remove them.
That being said, I recommend checking with Microsoft Support for further assistance.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
TRANSLATION BELOW:
Merci d'avoir contacté la communauté Okta !
Veuillez noter qu'actuellement, Okta Community n'offre une assistance qu'en anglais.
Nous ferons de notre mieux avec Google Translate, mais des choses peuvent être perdues dans la traduction.
Les détails du problème ne sont pas clairs, mais si vous parlez de mettre fin à la session de l'utilisateur, vous devriez pouvoir vous connecter à la console d'administration Office 365 et accéder à Utilisateurs → Utilisateurs actifs → Cliquez sur le nom d'affichage des utilisateurs que vous souhaitez déconnecter. des applications et des sessions, il devrait y avoir une option pour se déconnecter :
Si vous faites référence à des problèmes avec des machines individuelles, le message suivant passe en revue les solutions possibles pour MacOS.
https://support.okta.com/help/s/question/0D54z000084m2xbCAA/removing-the-automatic-okta-sign-in-window-from-microsoft-word-office-356?language=en_US
Pour les appareils Windows, vous pouvez utiliser le Credential Manager pour examiner les éléments et peut-être les supprimer.
Cela étant dit, je vous recommande de consulter le support Microsoft pour obtenir de l'aide.
Si ma réponse vous a aidé, n'oubliez pas de la marquer comme la meilleure pour augmenter sa visibilité pour les autres membres de la communauté Okta qui pourraient avoir les mêmes questions que vous.
Hope my answer helps!
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