<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M74D8PB" height="0" width="0" style="display:none;visibility:hidden">
Loading
Skip to NavigationSkip to Main Content
0D54z00008E0wutCABOkta Classic EngineIntegrationsAnswered2024-08-23T09:00:35.000Z2022-10-11T23:23:06.000Z2022-10-12T05:09:10.000Z

u7n8v (u7n8v) asked a question.

Provisioning to Slack

I have integrated Slack into my Okta tenant and setup provisioning from Okta to the app. Now while adding a group under the Assignments tab, I get an error for a particular user like this:

Automatic provisioning of user XYZ to app Slack failed: Error while trying to push profile update for xyz@abc.com: Errors during execution: Error executing pushUserProfile: Bad Request. Errors reported by the connector : {"Errors":{"description":"relationship_user_pair_equal (user=U12345675)","code":400}}. Error Code: null

This user is able to connect to slack and use all the features but I cannot resolve this error. On the Slack Admin Console, everything looks normal with the user's information mentioned under user properties.

Has anyone experienced such an issue while provisioning from Okta to Slack.

Thank you.


  • u7n8v (u7n8v)

    I was able to resolve this error. This is related to the data attributes being sent from Okta to Slack. Slack has some attribute conditions which need to be passed in order to update data. In this case, the user's manager was himself which created an error, after removing the ID from the manager field and retrying, resolved the error. Thank you.

This question is closed.
Loading
Provisioning to Slack