0bpkh (0bpkh) asked a question.
OKTA Verify crashes after start up - Samsung A10 - Android ver. 11
As the title reads, we have two separate users who are no longer able run the OKTA Verify android app on their handsets. It crashes moments after start up. I have taken the following actions but the issue persists:
Cleared the app cache via settings
Reinstalled the app via the Play store
Wipe the cache partition
Affected device: Samsung A10
Android ver. 11
A device factory reset is my last option and ideally I would prefer avoid taking this step, has anyone had similar issues and found a solution?
Hello @0bpkh (0bpkh) Thank you for reacting out to our Community!
We are aware of the situation and our Engineering team is working on resolving this matter as soon as possible. For more details on this issue please see : https://status.okta.com/#
cc @j7dr4 (j7dr4) @xs75p (xs75p)
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