LeeO.27065 (Customer) asked a question.
Hi
I created a new user in Active Directory which pulled through to Okta, I had cause to deactivate and delete the user from Okta. I am now trying to pull the user back in from AD, but several imports and several days later the user will simply not come across.
Does anyone have any ideas how I can get a deleted Okta user to reimport from AD?
Cheers
Lee
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi Lee Oliphant ,
You can select a full import as long as said user exists within a OU synced with Okta. Once you've run the import, the user will appear and you can them continue to confirm their assignments.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hi, thanks for your response. It turns out it was a rookie mistake. When the user was deleted it was automatically disabled in AD, however, because I hadn't refreshed AD Users and Computers it wasn't displaying as disabled. Enabling the account in AD and performing a sync worked.