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0D54z0000882PdTCAUOkta Classic EngineLifecycle ManagementAnswered2022-09-30T17:33:20.000Z2022-09-28T09:07:39.000Z2022-09-30T17:33:20.000Z

AshwiniP.89827 (Customer) asked a question.

'groups' attribute on user is always empty even with seperate group for assignment and group for push

A similar scenario like this - https://support.okta.com/help/s/question/0D54z00007hYb2ZCAS/scim-provisioning-of-users-and-groups-but-groups-attribute-on-user-is-empty?language=en_US&t=1664353967871

 

 

Hi @[Mihai Negoita]​, the similar issue with my app where group attribute is always empty for user.

 

I followed the below mentioned solution -

 

"Make sure that the app is properly assigned to the user in Okta (check Admin dashboard for any failed assignment tasks) via a Group dedicated for app assignments, then leverage a separate group for the Push. See if that changes the outcome. "

 

 

Here are the steps I have done

 

  1. Create a user -user1
  2. Create a group - group1
  3. Use 'Assign People' in group section to assign user1 into group1
  4. Use 'Assign to Groups' in application section and assign the group1
  5. User1 gets assigned automatically to application and gets available in downstream application with empty group attribute
  6. Create a group - group2
  7. Use 'Assign People' in group section to assign user1 into group2
  8. Use 'Push groups' in application section to push group2
  9. Group2 gets available in downstream application with members attribute as user1
  10. User1 still has empty group attribute

 

Is there anything missed as I am still not having any group attribute though using separate group for assignment and for push ?

 


  • Mihai N. (Okta, Inc.)

    Hi @AshwiniP.89827 (Customer)​ , Thanks for reaching out to the Okta Community!

    It seems that you already have a ticket open on this matter.

    Please continue working with the Support Team to get to the bottom of it and once done, if you can, please post the solution here to help others that might be facing the same things.

This question is closed.
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'groups' attribute on user is always empty even with seperate group for assignment and group for push