poq7r (poq7r) asked a question.
I understand after WS-Fed between Okta and O365 is implemented, users will be asked to reauthenticate via Okta if the session expires, which is set on O365's end. However, after I implemented this, it forced all my users to reauthenticate into Outlook only -- all other apps, it's fine.
Anyone know why this occurred?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hello @poq7r (poq7r) Thank you for reacting out to our Community!
The authentication prompt has a delay after federation, the prompt for authentication would be delayed by up to 15-30 minutes. If this did not happed, the session token could have refreshed for all apps when the users were prompted for Office re-authentication.
The session lifetime is not controlled by Okta, even after federation and this might be expected behaviour for the other apps, as some applications to not ask for re-authentication after they have been federated with Okta and the session is continued until killed from the Service Provider side.
You might want to check this behaviour with MS support, as they would be the ones to provide the required information.
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