servicea.28287 (Customer) asked a question.
No Option of "Email" under customizations
Hey, the option to customize the emails was always available. Now, all of a sudden, it vanished. How do I reenable it? Please refer the screenshot attached :
- User16594883467582706479 (Customer Support Online Experience)
Hi, @servicea.28287 (Customer)
Thank you for posting on our Community page!
I researched your inquiry and this can happen usually because the permissions you had have been changed. Please check if anything changed to your account (related to permissions).
If nothing changed, this would be a missing feature and the best route to pursue to check this would be to reach out to your Account Executive.
Hope this helps!
Thank you for reaching out to our Community and have a great day!
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Expand Post - servicea.28287 (Customer)
Thanks @User16594883467582706479 (Customer Support Online Experience). I'll check this.
- servicea.28287 (Customer)
Actually, in my case the UI got changed due to some new update. You can check Email option under:
Customizations > Branding > Emails > Edit
This question is closed.
Actually, in my case the UI got changed due to some new update. You can check Email option under:
Customizations > Branding > Emails > Edit