BryndonB.60945 (Customer) asked a question.
OKTA set up for Firefox is disabling my ability to work with some admin tools in the back end of Salesforce. I work 95% of the time in Chrome, and do not have any issues. Occasionally, I will need to access Salesforce in Chrome and Firefox simultaneously so that I can test updates and changes. Today, I encountered an issue with Firefox that will not allow me to access the User object in Salesforce. The message indicates this is due to an OKTA setting
Firefox Can’t Open This Page
To protect your security, vulcanindustries.okta.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.
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When I attempt to open in a new window as suggested, it just goes back tot he main homepage for Salesforce.
Hi @BryndonB.60945 (Customer) , Thank you for reaching out to the Okta Community!
I've looked into this and only found just one other report of this kind. The troubleshooting was inconclusive and did not go too far before the other customer decided to use a different browser.
It might be related to the following so give it a shot:
https://support.okta.com/help/s/article/Okta-in-IFrame-is-not-working?language=en_US
https://help.okta.com/en-us/Content/Topics/API/trusted-origins-iframe.htm
If the above does not help, I recommend opening a case to have the matter properly investigated.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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