lo7ab (lo7ab) asked a question.
Salesforce managed package licenses
There are several questions here around managing licenses within managed packages in Salesforce with little to no responses around whether Okta supports it or not. One article suggests it's because Okta is using an older API version and that's why it's not possible.
Licenses for Managed Packages are managed within the managed package and are different from the standard salesforce licenses.
Can someone in Okta confirm if and how Okta can manage licenses of managed packages within Salesforce?
This would be nice for us as well - a bit annoying that this isn't simpler in Salesforce actually.
Found that Skuid.com offers its own functionality if you have that app... where you can tie package licenses to SFDC profiles that auto-grant/revoke as users join or leave that profile. Since Okta can assign a profile... it gets you there. With Skuid only tho'.
https://docs.skuid.com/latest/v2/en/skuid/deploy/salesforce/user-access/#profile-specific-settings
Note that even Skuid's custom solution says that it can only trigger upon SFDC user creation, activation, or deactivation. More fuel for the "this is just really limited functionality in SFDC" fire.
Found this SFDC article that gives me little hope. If the only way to multi-assign licenses is by shoving a CSV into Salesforce's backdoor... it seems like Salesforce has some opportunities for product refinement here.
https://help.salesforce.com/articleView?id=000267828&language=en_US&type=1
https://docs.skuid.com/latest/v2/en/skuid/deploy/salesforce/user-access/#profile-specific-settings
None of this answers what Okta can do, but I learned a little something in the research and I hope it helps in some way.
Hi @lo7ab (lo7ab) , Thank you for reaching out to the Okta Community!
The license management is indeed based on the API used for the app integration.
While adding the app to the Okta Integration Network (app catalogue) is the vendor's purview, improvements might be done collaboration with our Engineering team.
You can suggest enhancing the features on the Okta Community page by going to the Community→ Ideas tab. Features suggested in our community are reviewed and can be voted and commented on by other members. High popularity will increase the likelihood of it being picked up by the Product Team and it being implemented.
More details here:
https://support.okta.com/help/s/blog/a674z000001cj7YAAQ/okta-ideas-faq?language=en_US
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope it helps!