"Detected a high number of potential app unassignments..." Where does this data live?

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0D54z00007q2dcOCAQOkta Classic EngineAdministrationAnswered2024-04-16T09:32:42.000Z2022-07-22T01:34:04.000Z2022-07-22T23:04:58.000Z

ecvhp (ecvhp) asked a question.

July 22, 2022 at 1:34 AM

"Detected a high number of potential app unassignments..." Where does this data live?

This must be a super simple question. I'm banging my head against an import and trying to find 56 erred accounts so that they can be remediated. I can't seem to find this information in the logs, reports, etc. Where do we go to find the names of these accounts?

"UserImportJob: Detected a high number of potential app unassignments from user removals, (56 out of 806). 6.9% of all app assignments, which is above the threshold of 5%. Suspending all import jobs."

Thanks!

User15874270057153105080 likes this.

Top Rated Answers

paul.stiniguta1.508386743840768E12 (Okta, Inc.)
4 years ago
@ecvhp (ecvhp) Unfortunately that data does not show in the System log, this can be seen only in our back-end logs and we can only see the userID of the affected users.
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paul.stiniguta1.508386743840768E12 (Okta, Inc.)
4 years ago
Hello @ecvhp (ecvhp) Thank you for reacting out to our Community!

You should see this in Reports-> Import Monitoring, there it will tell you which application import got stoped.
Please also see our doc for this:
https://help.okta.com/en-us/Content/Topics/users-groups-profiles/usgp-import-safeguard.htm

Hope this helps and if this answered your question, please mark this as Best Answer!
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ecvhp (ecvhp)
4 years ago
Thanks for the reply Paul!

I'm definitely familiar with the Reports\Import Monitoring section of the portal. Within that 'import failed' message, it's stating that 56 out of 806 user unassignments would occur if allowed to proceed. If I view the system log messages for that failed app import, I do not see any place where those 56 user account names are listed or detailed.

Are those not listed anywhere? How does one recitify these kinds of import issues if the accounts in question are not shown?
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- paul.stiniguta1.508386743840768E12 (Okta, Inc.)
  4 years ago
  @ecvhp (ecvhp) Unfortunately that data does not show in the System log, this can be seen only in our back-end logs and we can only see the userID of the affected users.
  Expand Post
  Selected as Best
ecvhp (ecvhp)
4 years ago
Understood, thanks. Is that data that I am able to request?

How do other people resolve import issues like this? Just continuing the import and hoping for the best (e.g. not stranding 56 users from being able to log into an app) doesn't seem like best practice.
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- paul.stiniguta1.508386743840768E12 (Okta, Inc.)
  4 years ago
  @ecvhp (ecvhp) Yes, you can request this information.
  Expand Post

This question is closed.

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"Detected a high number of potential app unassignments..." Where does this data live?