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0D54z00007q2LNACA2Okta Classic EngineAuthenticationAnswered2026-04-01T09:00:20.000Z2022-07-21T17:05:50.000Z2022-07-22T19:00:06.000Z

hm20t (hm20t) asked a question.

need to whitelist an IP under blocked countrey

Hi Okta team,

I have a user traveling to Mexico and Mexico is listed under blocked countries on agari okta and I need your assistance to whitelist her IP address ASAP.

Please advise.

Thanks


  • b5n6c (b5n6c)

    Hi Maryam Soltani 

    This has to whitelist in agari because it has blocked by Agari...

  • k5fuw (k5fuw)

    Per support, this is not possible. The dynamic network block lists are prioritized over any white lists you create. We ran into the same situation last year when one of our resources traveled home to an eastern European country that's in our block list.

This question is closed.
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need to whitelist an IP under blocked countrey