servicea.28287 (Customer) asked a question.
Hi,
Is the duration of the Forgot Password Email's (self-recovery flow) expiration time customizable? If so, could you kindly explain how to achieve this? This is by default 1 hour. Can we change this?
Hi Megha Rathod,
To customize Forgot Password Email Expiration time in :
Identity Engine
The default value is five minutes, but you can increase the value in five-minute increments, up to 30 minutes. This value is applied to emails used for self-service password resets and self-service account unlocks in addition to emails used for authentication.
Classic Engine
The setting for this is controlled via Password policy.
Please Upvote if this address your query.
Thank you for your assistance, @b5n6c (b5n6c) . I got the necessary setting in the Classic Engine. But this doesn't appear to be in Identity Engine; it appears to be for Email OTP(I'm not using Email as authenticator , only using it for recovery). Here I'm asking about expiration time of reset password link received in the email, when user goes through forgot password flow. Could you also assist me in locating this setting in Identity engine? To see more details, please refer to the screenshots:
Thanks
Hi @servicea.28287 (Customer) ,
In Identity engine , the expiration time limit customised in the Email settings is applicable for emails used for self-service password resets and self-service account unlocks in addition to emails used for authentication , even if you are using email only for recovery.
Hey @b5n6c (b5n6c) , This means that the maximum expiration period for this in Identity Engine can only be set to 30 minutes ? While the expiration time for this on Classic Engine is in hours.😟
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hi Megha Rathod,
To customize Forgot Password Email Expiration time in :
Identity Engine
The default value is five minutes, but you can increase the value in five-minute increments, up to 30 minutes. This value is applied to emails used for self-service password resets and self-service account unlocks in addition to emails used for authentication.
Classic Engine
The setting for this is controlled via Password policy.
Please Upvote if this address your query.