k1hy6 (k1hy6) asked a question.
Dear Support,
We are using Okta with Lattice and our problem is that Okta doesn't have location as mapped in the Lattice integration. We cannot change the location setting in Lattice at states that it is already integrated. How can we solve this, is there any mapping attribute we can add? Thanks for your help.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hi @k1hy6 (k1hy6),
Thank you for posting on our Okta community page to help you troubleshoot!
You could try to bring the attribute "location" from the application side through the schema by going to the app profile in Okta, on the Provisioning tab. Here you can scroll down and you should be able to find the Profile Editor option.
On the Profile editor you can click on Add Attribute and see if the location attribute appears there. If it appears, you can simply add it and furtherly map it based on your needs.
If the "location" attribute does not appear in the schema, please make sure that is not already added in the attributes list as a not mapped attribute. When you scroll down on the Provisioning tab (Okta Application Profile) you should see an option entitled "Show Unmapped attributes" and here you might find the attribute in question.
On another note, I have done some research on my own tenant and when I tried to configure the application, I have noticed that the provisioning integration is partner-built by Lattice therefore you might as well try to reach out to them to see if they have more insight on the location attribute.