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0D54z00007WjJIyCANOkta Classic EngineIntegrationsAnswered2024-04-16T09:10:57.000Z2022-03-24T13:06:40.000Z2022-03-30T18:11:31.000Z

mmywl (mmywl) asked a question.

Provisioning applications or user

all users are good except one,

 

received error: 400 User Not Found. User: .

 

 

I have removed the user from azure and it then gets recreated but still cannot assign the license.. any advice?

 


  • mmywl (mmywl)

    Automatic profile push of user xxx to app Microsoft Office 365 failed: Could not push profile for Office 365 user

  • Paul S. (Okta, Inc.)

    @mmywl (mmywl)​  Thank you for using our community to help you troubleshoot. 

    Please make sure that the options for Create Users and Update are Enabled, please see screenshot attached.

     

    Screenshot (1)Make sure that you do a Test API credentials and Re-Authenticate with Microsoft account, to be sure all is working as intended.

    Please also see our article on additional troubleshooting:

    https://support.okta.com/help/s/article/How-to-troubleshoot-Office365-Provisioning-Errors

     

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Provisioning applications or user