Microsoft Office 365 Provisioning Error "You must provide a required property: Parameter name: UsageLocation"
Sep 9, 2025
Okta Classic Engine
Okta Integration Network
Overview
Microsoft Office 365 provisioning flow fails with the following error visible in the Okta dashboard:
Automatic provisioning of user "Example User" to app Microsoft Office 365 failed: Could not push profile for Office 365 user example@gia.edu, received error: 400 You must provide a required property: Parameter name: UsageLocation
Applies To
- Microsoft Office 365 (O365)
- Provisioning
- Error
- Okta Classic Engine
Cause
Solution
The value can be added manually by going to the Assignments tab of the Office integration, searching for the affected user, clicking on the pencil icon situated on the right side of the username, and adding the required value.
